Help

Here is a list of our most frequently asked questions, click on a question to view the answer.
If you still require assistance, contact us with your enquiry.

Kwusi is a handpicked selection of the best snacks and treats from Africa for you to indulge in your home.

Click on the “Subscribe” button on kwusi.co.uk. Select your preferred plan.  Fill in your details and you’re all set!

Each monthly box contains either 5+ or 10+.snacks. We look out for the most popular snacks from each country to include in your box.

At the moment you cannot choose which snack you get. We hope that each month you are surprised at the content of your box.

However, if you have ideas for what we should put in our boxes please let us know.

Kwusi mini box are posted within 5 working days after your order is processed and payment is received. All other boxes are posted within 1-2 weeks after the specified cut off period for that month.

Yes, you are billed immediately.

contact us at info@kwusi.com and we will investigate this for you and try to find a resolution

We like the way you think! We are working on an online store for your favourite snacks, watch this space.

We’d love to hear from you! You can talk to our customer service team by emailing us at info@kwusi.co.uk

To give a gift simply visit Kwusi.co.uk and click the “Give a Gift” button. Then, follow the prompts and complete the checkout. After your purchase is complete we’ll send a gift certificate to your email that you can give to the recipient of your choice.

To claim a gift, visit https://kwusi.co.uk/my-account/ update your contact details and view your subscription or order. We will get your gift across to you in no time.

We're currently on the lookout for social media influencers on YouTube to do unboxing videos and reviews on Blogs, Instagram, Facebook and Twitter. If you are interested, drop us an email at info@kwusi.com and you may be eligible to receive a free box for review.